Refund Policy
14-day money-back guarantee. If BillKit Pro isn't right for you, ask for a refund within 14 days of your purchase and you'll get your money back in full — no questions asked.
How to request a refund
- Email [email protected] from the address you used at checkout, and include your order number (it's in your receipt email). A short note is enough — you don't need to give a reason.
- Or reply to your Lemon Squeezy receipt email, or contact Lemon Squeezy from the My Orders portal.
What's covered
- Lifetime plan: full refund if requested within 14 days of purchase.
- Monthly plan: full refund of your first payment if requested within 14 days. If a renewal charge surprised you, contact us within 14 days of that renewal and we'll refund it.
- After 14 days, payments are generally non-refundable, but if something went wrong — for example a technical problem that stopped Pro from working — write to us and we'll do our best to make it right.
How refunds are processed
Refunds are issued by Lemon Squeezy, our merchant of record, to your original payment method, including any tax charged. Most refunds appear within 5–10 business days, depending on your bank or card issuer. Once a refund is processed, the associated license key is disabled and Pro features are removed.
Cancelling a subscription
You can cancel the monthly plan at any time using the "Manage subscription" link in your receipt email or in the Lemon Squeezy My Orders portal. After cancelling you keep Pro until the end of the period you already paid for, and you won't be charged again. Cancelling doesn't automatically refund the current period — ask us if you're within the 14-day window.
Your statutory rights
This policy is in addition to, and does not limit, any rights you have under the consumer laws of your country.
Contact
Email [email protected] — we usually reply within 1–2 business days.